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Maintenance & Support

Empowering you to make the most of your backup power assets efficiently and sustainably.

Maintenance and Support Services

Empowering you to make the most of your backup power assets efficiently and sustainably  

 

We are committed to providing hassle-free, sustainable, and reliable service support for UPS and BESS equipment. Our professional team ensures your equipment operates smoothly all of the time and includes remote monitoring systems as standard, ensuring your freedom to focus on your core business activities without interruptions. 

Challenges with Power Assets Operation and Maintenance

UPS/ BESS and Renewable Energy Systems like any other equipment, may encounter failures or issues. Therefore, regardless of whether the equipment is brand new out of the box and under warranty or several years old, it's wise to protect your investment with a service support plan. Such a plan provides essential benefits, including expert advice, backup support, access to original spare parts, and on-site engineering assistance when necessary, ensuring the continued reliability and longevity of your equipment. 

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Engineer look at remote monitoring on a Mobile Phone

How we partner with you for Service Maintenance 

Forget site visits and call-out hassles! Continu uses advanced digital tools to deliver an advanced service experience. Our guiding principle? Resolve issues remotely whenever possible, Backup engineers when you need them, locally, throughout UK and Ireland. 

Say goodbye to routine on-site inspections: Remote monitoring provides real-time insights into your backup power assets. Particularly important for multi-site operations. Comprehensive dashboards of all your assets. We track critical data like thermal condition, circuit breaker health, and partial discharge, eliminating the need for manual PMs. This translates to enhanced protection for your equipment, peace of mind for you, and less disruption for everyone involved.

 

We train your team and equip you with the knowledge and tools to maximise your backup power assets efficiently and sustainably. Our intuitive platform puts essential information at your fingertips, allowing you to make informed decisions and proactively address potential issues before they turn into problems.

In Five Simple Steps...

Step 1

Meeting to understand your requirement 

Step 2

Site Survey (inc multi-sites) 

Step 3

Provide quotation

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Step 4

Commence customer on-boarding process  

Step 5

Service Support Plan in place   

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Our Success Stories 

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Northern Ireland Electricity (NIE)

Northern Ireland Electricity (NIE) awarded Continu the multi-site UPS maintenance contract. Continu provided tailored preventative maintenance, timely repairs using genuine parts and qualified engineers. Health checks determined initial repairs needed. NIE now has peace of mind their critical backup power is properly supported through Continu's professional service.

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