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NORTHERN IRELAND HEALTH TRUST (BSO)

Case study: NIE Networks partnered with The Business Services Organisation (BSO), engaged Continu to implement a remote monitoring solution...

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Smarter Power Management: Continu’s Remote Monitoring for NHS Trusts

The Business Services Organisation (BSO) engaged Continu to implement a remote monitoring solution for multi-site UPS backup power systems across NHS Trust facilities in Northern Ireland.

The Background:

The Business Services Organisation (BSO) provides essential business support services to Health and Social Care organisations, including six NHS Trusts across Northern Ireland.

Within these environments, ICT and Facilities teams are responsible for maintaining continuous power across multiple critical sites. From supporting clinical systems and data centres to ensuring operational continuity, reliable backup power is essential.

With over a decade of experience supporting NHS Trusts, Continu has been a trusted partner in delivering UPS systems and maintenance across these complex, multi-site environments.

The Solution:

As a specialist in backup power and energy management, Continu designed and implemented a cloud-based remote monitoring system tailored to the Trust’s needs.

The solution provides real-time alerts directly to mobile devices, enabling both the client and Continu’s engineers to respond instantly to potential issues. Through an intuitive platform, the Trust gains full visibility across all UPS systems, allowing teams to assess, prioritise, and act quickly when needed.

By integrating seamlessly with existing infrastructure, the system connects critical assets across multiple sites, ensuring continuous oversight and proactive management of backup power systems.

The Outcome:

By partnering with Continu, the NHS Trusts have transformed their approach to managing UPS infrastructure—from reactive to proactive.

Real-time monitoring allows issues to be identified and addressed before they escalate, reducing downtime risk and improving overall resilience. The solution has also minimised unnecessary engineer callouts, improving operational efficiency while supporting sustainability goals.

Rather than relying on manual checks and delayed alerts, the Trust now benefits from a smarter, more responsive system that provides clarity, control, and peace of mind across its critical environments.

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